Privacy Policy

Welcome to Miami Beach Community Health Center (MBCHC). We are committed to protecting your privacy and safeguarding the personal information you share with us through our website.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit https://mymbchc.org.

Who We Are

Miami Beach Community Health Center (MBCHC) is a Federally Qualified Health Center (FQHC) providing comprehensive healthcare services to our community.

Our website address is:

https://mymbchc.org

Information We Collect

Depending on how you use our website, we may collect the following information:

• Your name
• Email address
• Phone number
• Mailing address (if voluntarily provided)
• Information submitted through contact forms or appointment request forms
• IP address
• Browser type and device information
• Pages visited on our website
• Date and time of your visit

We collect only the information necessary to provide services, respond to inquiries, improve our website, and communicate with you.

Comments

If comments are enabled on our website, when visitors leave comments we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.

Media

If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors may be able to download and extract location information from uploaded images.

Contact Forms

When you submit a contact form, appointment request, or other online inquiry, we collect the information you provide so we can respond to your request.

Please do not submit sensitive medical information through general website contact forms unless specifically instructed to do so.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences
• Maintain secure login sessions
• Improve website performance
• Analyze website traffic
• Protect against spam

You may disable cookies through your browser settings, although doing so may affect certain website features.

If comments are enabled, you may choose to save your name, email address, and website in cookies for your convenience.

Analytics

We may use website analytics tools to understand how visitors use our website. These tools collect information such as pages visited, time spent on the site, browser type, and device information. This information is used only to improve our website and services.

Embedded Content

Pages on our website may include embedded content such as videos, maps, or social media feeds. Embedded content from other websites behaves as though you visited those websites directly. Those third-party websites may collect information about you according to their own privacy policies.

How We Use Your Information

We may use your information to:

• Respond to inquiries
• Process appointment requests
• Provide requested information
• Improve our website and services
• Monitor website performance and security
• Comply with legal and regulatory requirements

We do not sell your personal information.

Sharing Your Information

We may share your information only when necessary to:

• Operate and secure our website
• Detect spam and fraudulent activity
• Comply with applicable laws
• Respond to lawful requests from government authorities
• Work with trusted service providers who assist in operating our website

These service providers are required to protect your information and use it only for authorized purposes.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Comments, if enabled, may be retained indefinitely to facilitate follow-up discussions.

Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request a copy of information you have provided to us
• Withdraw consent where applicable

Some information may be retained as required for legal, regulatory, security, or administrative purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect through our website. However, no method of transmission over the Internet or electronic storage is completely secure.

HIPAA

If you are a patient of Miami Beach Community Health Center, your protected health information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices. This website Privacy Policy applies only to information collected through this website and does not replace our HIPAA Notice of Privacy Practices.

Children’s Privacy

Our website is not intended to collect personal information from children without appropriate parental or guardian involvement.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Miami Beach Community Health Center

Website: https://mymbchc.org

Phone: 305-538-8835

Email: (Insert Privacy or General Contact Email)